Student Devices

Yes. and Yes. All devices are inventoried in both our Google Admin Console and our filtering system.

For High School students in grades 9 through 12, Yes. However, your device must remain under the management of Buchanan Community Schools in order to use it at school. Management would then be removed (deprovisioned) at graduation or when the device will no longer be used at school such as when a student purchases the unit and then leaves the District. NOTE: Once management is removed, it cannot be automatically put back on.  Additional charges may apply, or it may simply be impossible. See Google policy information for more details. https://support.google.com/chrome/a/answer/3523633?hl=en

For grades 1 through 8, you can elect to purchase as many terms as are available for the device. Example 1: Student receives new device in 5th grade and would like to enroll in the DPP. There are four years of available coverage that can be purchased. Example 2: Student enters into Buchanan in grade 4 and is assigned a device. The student will receive a new device in grade 5 so there is only one term of coverage available.

Yes, however payment is applied to the term in which the damage or loss occurs.

Example: A student has an accidental claim on a device in June 2018, just before school is out for the summer. Rather than pay the repair charges, the student elects to join the DPP. Because the damage occurred in the 2017-2018 term, the payment will be applied accordingly. In order for the student to be covered for the 2018-2019 term beginning in September, a new payment would have to be made and new agreement signed.

All devices belonging to the school are provisioned through the Google Admin Console. On each device you will clearly see “This device is managed by Buchanan Community Schools.” Even if the device is wiped clean, reset to factory or completely re-imaged, this information will appear. Once the device is deprovisioned, it goes away. For more information, read the Google help page: https://support.google.com/chrome/a/answer/3523633?hl=en

If you’re not enrolled in the Device Protection Program, there are still options for replacing your device if it was lost or stolen. You will need to contact the school the device was issued from. Terms and conditions apply.

Please see the full agreement text for current costs:

https://docs.google.com/document/d/e/2PACX-1vSNtCNi2W2usV9Y0AohZoCDzxu6PpZ_8nHffbjsU8coZh2r_HFTMqLdUnGnnMBEceXFvSeLSddJGAZb/pub

Yes, but only within the 14 calendar day processing period beginning the day the school receives payment AND there has been no claim on the device in that time OR any damage to the device in that time. After processing period, refunds will not be issued.

You will be responsible for the established rate for the specific repair. This can range from $25 to the total cost of replacement.

The School is the only party allowed to affect repairs on a school owned device. If you are not part of the Device Protection Program, you will be responsible for the established rate for the specific repair. This can range from $25 to the total cost of replacement.

No. The charger block and cable are not covered, however we strongly encourage you to let the school know if the charger has failed. It may be repairable in-house. If you need to purchase a replacement or spare charger, the school has them available for $20. If you choose to go out and purchase on on your own, please be sure it is compatible with your Chromebook. USB-C at least 45 Watt.

A device is considered lost only AFTER the IT Department has determined it has not checked in within 30 days of last contact AND all reasonable attempts to locate it by the school, STUDENT and GUARDIAN have been exhausted. A final determination will be made by the building Principal and Director of Technology. A lost device will be replaced at no cost to STUDENT/GUARDIAN with an equal or better device but may not be the same brand, manufacturer, model, etc. Only ONE (1) replacement for a lost device will be covered per student per four (4) ANNUAL TERMS. Additional replacements must be paid at the then established rate depending on availability. Should a device make contact after the 30 days OR after a new device has been assigned, the device is no longer lost and will be treated as a Stolen Device. If the device is found by or returned to the STUDENT/GUARDIAN and remains in working order, any newly assigned device will be returned to the school so that the original device may be used once again by the original STUDENT.

For a device to be determined stolen, STUDENT/GUARDIAN must file a police report stating the school as the rightful owner of the device and STUDENT/GUARDIAN as the responsible party. The completed police report must be presented to the school from which the device was issued. A final determination will be made by the building Principal and Director of Technology. A device determined stolen will be replaced at no cost to STUDENT/GUARDIAN with an equal or better device but may not be the same brand, manufacturer, model, etc. Only ONE (1) replacement for a stolen device will be covered per student per ANNUAL TERM. Additional replacements must be paid at the then established rate depending on availability.

For the purposes of this program, damage is better thought as “functional damage” where the physical damage to the unit severely inhibits the functionality or usability of the device. Example: broken/cracked screen, bent/missing pin or connector, smashed port, missing buttons, etc..

Accidental damage, loss and theft. For complete details, please visit the program’s page here: https://www.buchananschools.com/device-protection-program

The Device Protection Program provides students with a low cost means to repair or replace their school owned student issued device from accidental damage, loss or theft while also extending their access and availability to technology and the Internet. Participation in the program in voluntary. Opting out will not prevent a student from being issued a device. Participation in the program also entitles you to ownership of the device when the program concludes.

If the replacement is done as part of your coverage, you will always receive a device of equal or better quality but it may not be the same brand, manufacturer, model, etc.  If the replacement is considered additional, you will have a choice based on availability (ie: new, used, etc.).

Chargers are available from sites such as Amazon.com. Be sure what you order is compatible with the model assigned to you. 45 watt USB C style laptop/chromebook charger.

As of May 2021, all students in grades 1 through 12 eligible.

Unless you pay the entire amount upfront (all four years) the school will maintain ownership of the device until all four annual payments have been made and the last school year concludes.

The expected usable life cycle of a Chromebook is between four and six years. Through experience, we’ve determined four years to be optimal given how much students use devices and how hard they are on them. As we developed our 1:1 program, we had to focus on sustainability. This give us two major points for consideration. 1) Device will need to be purchased every four years 2) Devices need to be purchased at the best possible price while also keeping things as constant as possible for both students and support staff.